Delivery InfoWe aim to get all parcels with you in 2-3 working days. If there is an issue with an item that maybe out of stock it may take a little longer usually no more than 5 working days.
All Parcels are delivered in plain packaging by Parcelforce or Royal Mail and Tracked. Damaged ParcelsIn the unlikely instance your parcel is delivered damaged please sign damaged, if possible. Report all damages to Hydrodaze within 24hrs by email or phone, 01637850770. Heavy Item SurchargeDue to some items being large or heavy we have to charge extra in order for these to be sent. This will be added to the delivery price in check out. These items will be highlighted in red in the product description.
Items displaying heavy item surchage will have a £10.00 per item fee. Items displaying Pallet Delivery surcharge will be charged at £50.00 extra and can take upto 7 days.
Checkout OptionsPlease choose the right delivery option for your location on checkout, this will stop any delays.
Uk Mainland - £6.95 2-3days
Uk Islands - £17.95 usually 3-5 days
Scottish Highlands - £17.95 usually 3-5 days
Northern Island - £19.95 usually 5-7 days Soil DeliveryWe are really sorry but due to the size and weight of the 45-50 litre bags, we are charged at £12 per bag from our courier this is why we have had to add the heavy duty surcharge of £10 its just not viable otherwise. |